Cruise Advisor Network Coordinator

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Location

Lima, Peru (Hybrid Position)

Applicants must reside in the Lima metropolitan area and be available to work in-office during the initial training and onboarding period. The first 1–2 months will be fully in-office, after which the position may transition to a hybrid schedule based on performance, reliability, and business needs.

Company

Busy Biz Solutions

Supporting

Cruiser Travels

Position Overview

Busy Biz Solutions SAC is seeking a Cruise Advisor Network Coordinator to support and help grow the Cruiser Travels Independent Cruise Travel Advisor Network, a U.S.-based program that helps independent advisors build and grow their own cruise travel businesses while leveraging the training, support, technology, supplier relationships, and resources provided by Cruiser Travels.

This position combines elements of recruiting, sales, relationship management, program coordination, and advisor support. The ideal candidate is an excellent communicator who enjoys speaking with people, building relationships, helping others succeed, and contributing ideas that improve processes and results.

The Cruise Advisor Network Coordinator will play a key role in attracting new advisors to the network, supporting existing advisors, coordinating training opportunities, gathering feedback, improving advisor engagement, and helping management continue to strengthen and grow the program.

This is a highly visible position that requires professionalism, confidence, organization, and the ability to communicate effectively with U.S.-based professionals.

Key Responsibilities

Advisor Recruitment & Enrollment

• Contact prospective advisors who express interest in joining the program.
• Conduct introductory and discovery calls with applicants.
• Clearly explain the benefits, expectations, and opportunities available through the Cruiser Travels Independent Cruise Travel Advisor Network.
• Build rapport and establish credibility with prospective advisors.
• Answer applicant questions professionally and accurately.
• Follow up consistently with prospective advisors throughout the enrollment process.
• Coordinate interviews, enrollment activities, and onboarding preparation.
• Track recruiting activity and maintain accurate prospect records.
• Help identify opportunities to improve recruiting effectiveness and conversion rates.

Advisor Support & Relationship Management

• Serve as a primary point of contact for active advisors.
• Maintain regular communication with advisors to encourage engagement and participation.
• Assist advisors with program-related questions and concerns.
• Help identify advisors who may benefit from additional support, coaching, or training.
• Foster positive long-term relationships with advisors.
• Gather advisor feedback and communicate recommendations to management.
• Help identify trends, challenges, and opportunities for program improvement.

Training, Events & Community Engagement

• Coordinate advisor training sessions, webinars, and educational opportunities.
• Assist with onboarding programs and advisor development initiatives.
• Help promote participation in training and advisor events.
• Coordinate communications related to training opportunities and program updates.
• Moderate advisor communities, including Facebook groups and other communication channels.
• Encourage engagement, answer questions, and help maintain a positive and professional advisor community.

Program Development & Administration

• Maintain accurate records within company systems and CRM platforms.
• Track recruitment metrics, onboarding progress, and advisor engagement.
• Coordinate with the Marketing Team regarding advisor communications, webinars, informational meetings, and program initiatives.
• Assist with the planning and coordination of advisor-facing communications and events.
• Coordinate projects related to advisor growth, training, and program development.
• Work closely with management to improve processes, systems, and advisor experience.
• Prepare reports and updates regarding program performance and advisor activity.
• Make recommendations to improve advisor satisfaction, retention, engagement, and overall program performance.

Cross-Department Coordination

• Collaborate with Sales, Marketing, Operations, and Leadership teams.
• Assist with website updates, advisor resources, and program materials.
• Coordinate recruiting campaigns and advisor marketing initiatives.
• Provide regular feedback regarding advisor needs, challenges, and growth opportunities.
• Support special projects related to advisor acquisition, development, retention, and program growth.

Required Qualifications (Non-Negotiable)

Exceptional English Communication Required (Highest Priority)

This position requires daily communication with U.S.-based professionals and almost exclusively English-speaking advisor applicants.

Because communication is one of the most important aspects of this role, English proficiency will be one of the primary factors considered during the hiring process.

Applicants must possess:

• Exceptional spoken and written English proficiency. This position requires daily communication with U.S.-based professionals and almost exclusively English-speaking advisor applicants and active advisors. Because communication is one of the most important aspects of this role, English proficiency will be one of the primary factors considered during the hiring process.
• Clear, polished, and highly professional verbal communication skills.
• The ability to communicate naturally, confidently, and effectively in business conversations.
• Excellent listening and comprehension skills.
• Strong written communication skills with proper grammar, spelling, and professionalism.
• The ability to confidently conduct phone calls, Zoom meetings, presentations, consultations, and one-on-one conversations in English.
• The ability to build rapport, communicate value, answer questions confidently, and represent the Cruiser Travels Advisor Network professionally. 

Please note:

• This role is not suitable for candidates with basic, intermediate, or developing English proficiency.
• Candidates must be comfortable communicating with U.S.-based professionals throughout the workday.
• Strong communication skills, pronunciation clarity, comprehension, professionalism, and overall English fluency will be heavily weighted throughout the hiring process.

Candidates who cannot communicate clearly, confidently, and professionally in English will not be considered.

Professional Skills

• Strong recruiting, relationship-building, or sales-oriented mindset.
• Excellent organizational and time-management skills.
• Strong attention to detail.
• Ability to manage multiple projects simultaneously.
• Professional problem-solving and decision-making abilities.
• Ability to work independently with minimal supervision.
• Strong follow-up and accountability skills.
• Ability to build trust and maintain long-term professional relationships.

Technical Skills

• Experience using CRM systems.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, and Teams.
• Comfortable learning and utilizing company software, CRM systems, and online tools.
• Experience with Zoom, Microsoft Teams, and virtual meetings.
• Experience working with online databases, spreadsheets, reporting tools, and communication platforms.
• Familiarity with Facebook Groups, social media communities, and online engagement tools is a plus.

Preferred Qualifications Skills

• Experience in recruiting, enrollment, admissions, sales, customer success, account management, business development, or community management.
• Experience conducting phone interviews, consultations, or discovery calls.
• Experience supporting training, onboarding, coaching, or educational programs.
• Experience moderating online communities or groups.
• Travel industry experience is a plus but not required.
• Experience working with U.S.-based customers or clients is highly preferred.

Desired Personal Characteristics

• Highly professional
• Positive and enthusiastic
• Confident and persuasive without being aggressive
• Organized and dependable
• Self-motivated
• Resourceful and proactive
• Comfortable speaking with strangers
• Coachable and growth-oriented
• Passionate about helping others succeed
• Naturally relationship-oriented
• Comfortable speaking on the phone and conducting video meetings throughout the workday
• Naturally confident when presenting information, answering questions, and guiding conversations
• Able to communicate with authority and professionalism while maintaining a friendly and approachable demeanor
• Able to balance recruiting, organization, communication, and advisor support responsibilities

Compensation 

• S/. 2700 monthly base salary + recruitment bonuses

Recruitment Bonuses 

In addition to the base salary, employees earn recruitment bonuses for each advisor successfully recruited and enrolled into the Cruiser Travels Advisor Network.

To qualify for a bonus, the advisor must remain active through the last day of the enrollment month. Bonuses are paid on the following payroll cycle.

• 70% plan - $15 bonus
• 80% plan - $30 bonus
• 90% plan -$150 bonus
• 100% plan - $750 bonus

Expected Performance

Our initial goal is for this position to recruit an average of approximately 5 advisors per week through lead follow-up, consultations, recruiting calls, webinars, and advisor enrollment activities.

Actual results will vary based on lead volume, marketing investment, recruiting effectiveness, and program growth.

Compensation Examples

The following examples assume 20 advisor enrollments per month.

Scenario A – 20 Advisors on the 70% Plan

• Bonus: 20 × $15 = $300
• Bonus in Soles: S/1,035
• Total Monthly Compensation:
  • Base Salary: S/2,700
  • Bonus: S/1,035
  • Total: S/3,735

Scenario B – 20 Advisors on the 80% Plan

• Bonus: 20 × $30 = $600
• Bonus in Soles: S/2,070
• Total Monthly Compensation:
  • Base Salary: S/2,700
  • Bonus: S/2,070
  • Total: S/4,770

Scenario C – 20 Advisors on the 90% Plan

• Bonus: 20 × $150 = $3,000
• Bonus in Soles: S/10,350
• Total Monthly Compensation:
  • Base Salary: S/2,700
  • Bonus: S/10,350
  • Total: S/13,050

Scenario D – 20 Advisors on the 100% Plan

• Bonus: 20 × $750 = $15,000
• Bonus in Soles: S/51,750
• Total Monthly Compensation:
  • Base Salary: S/2,700
  • Bonus: S/51,750
  • Total: S/54,450

Note: These examples are provided solely to illustrate the compensation structure. Actual earnings will depend on advisor enrollments, advisor plan selection, lead volume, recruiting effectiveness, and overall program performance.

Application Requirements

To be considered, applicants should submit:

1. Resume or CV (English)
2. A brief cover letter or written explanation describing:
   • Why they are interested in the position
   • Relevant experience
   • Why they believe they would be a strong fit

Selected applicants may be invited to participate in a recorded video interview and additional interviews as part of the hiring process.

Why Join Us?

• Work with a growing international organization serving the U.S. travel industry.
• Play a key role in building and expanding a national independent cruise travel advisor network.
• Opportunity for career growth and advancement.
• Collaborative and supportive team environment.
• Direct impact on helping travel professionals launch and grow their businesses.
• Hybrid work environment after successful completion of initial training and onboarding.

Busy Biz Solutions SAC values professionalism, accountability, continuous improvement, teamwork, and a commitment to helping others succeed.